Negotiating and Managing Conflict
07/22/2010Dates: 22 – 23 July, 2010
Location: Brentwood Hotel, 16 Kemp Street, Kilbirnie, Wellington
Download Programme and Registration Form
This is your opportunity to learn from an International Specialist in the field of negotiation and dispute resolution
Negotiating and Managing Conflict
Every day there will be occasions when we all need to:
- negotiate successful outcomes
- deal with difficult people
- handle potential conflict situations
Rather than just talking about the skills and models for negotiation and conflict resolution, this course will provide the opportunity to experience them as you practice with experimental exercises. The programme is highly interactive, experiential, fun and insightful.
Programme Facilitator
Colin McKenzie – Conflict Management New Zealand Ltd
Colin McKenzie has been training and consulting in negotiation and dispute resolution for over 20 years.
Colin is qualified in Natural Resource Management from Canterbury University, NZ, Conflict Resolution from York University, Toronto and has a post graduate diploma from Harvard University in Negotiation & Dispute Resolution.
He is an experienced mediator, lecturer and writer in the negotiation field. In addition to his international experience he currently works with both the private and public sectors in NZ and is the director of CMNZ Ltd (Conflict Management New Zealand Ltd).
The course covers topics including:
- Negotiation Frameworks
- Multi-party Negotiation and Conflict Management
- Managing the Relationships in Negotiation
- Preparing Action Plans to put the learning into practice
This is your opportunity to learn and practise your negotiation skills in a non threatening environment.
Places on this course are limited and have filled quickly in the past, so register early and don't miss this excellent opportunity for personal and professional development.
Who Should Attend?
This ‘hands on’ course is a MUST ATTEND for everyone especially those involved in:
- Managing individual or group conflict
- Negotiating with internal & external stakeholders
- Enforcing compliance of local authority regulations and bylaws
- Negotiating resolution of issues between departments
- Mediating conflict resolution and agreement between groups
- Negotiating resolution of issues with customers and colleagues
To register for this course please
- Complete and fax back the registration form contained in the programme to 04 978 1285
- Or visit our web site www.solgm.org.nz/events and scroll down to Negotiating & Managing Conflict
Should you require assistance with registering on line please contact Carolyn Lampp clampp@solgm.org.nz or Ph 04 978 1243
Recent Attendees on the course commented
- This is the best course I have ever been on …and I have been on a few.
- A course to ‘stretch’ yourself! Hard work, but what a lot of fun.
- Wonderful course, very useful tools learnt, will definitely be useful in my current role.
- Brilliant course. Obviously a lot of thought has gone into this course and the depth of understanding and commitment by the facilitators is demonstrated at every stage.
- Great – it got better and better.
- Thought the pace was initially very intense but was pleased with how it all came together. Most enjoyable and a lovely learning environment.
